WHY SHOULD YOU CHOOSE US ?
It can be a difficult decision to know who to choose to repair you Oven or Cooker.
Questions you should ask yourself before deciding which company to use.
WILL I GET A LONG LASTING REPAIR - We carry a huge range of cooker spares parts and are one of the few companies that not only carry cheaper compatible parts,but also genuine manufacturers parts. Most companies only fit cheaper compatible parts that have a much shorter life they do not tell you that genuine parts will last longer and will give you peace of mind !
WILL THE ENGINEER TURN UP AND BE ON TIME - How many times have you stayed in for a tradesman,and they dont arrive on time,or even turn up at all.You may have taken time of work or changed your plans to stay in,and you recieve poor service.We will always turn up within time slot agreed with customer,if occasionally we are running a little late,we will call you and let you know,even if
we are 10 minutes overdue !
HOW DO I KNOW HOW MUCH REPAIR WILL COST - The people who answer our phones are qualified engineers,and we are there to help you.We will do our best to diagnose your cooker fault over the phone by asking you some relevant questions, then we will give our opinion as to the fault you may have.We shall then give you a total cost for the repair,and this will be the final amount you will pay,no more.
WILL THE ENGINEER BE RESPECTFULL - We also hear regularly of customers who have let an engineer into their house to repair their oven who have been rude,unhelpfull and even intimidating,when the customer has had more problems after paying for a repair the, company would not return to rectify the problem or the customer would not even call back the company back because of the bad experience they have had.Our engineers are helpful,friendly and respectfull.They remove shoes when entering your property,they will never intimidate you or make you feel pressured,and you will always recieve a top quality service at all times.
HOW DO I KNOW YOU WILL DO A GOOD JOB - The times we have seen bodged
repairs,wrong parts fitted,or shoddy workmanship leaving the appliance in a dangerous condition, and it gives good tradesmen a bad name.We have been in business for over 20 years and only fit correct parts. We are fully qualified electrical engineers,and always carry out safe repairs.
City & Guilds 236 parts 1 and 2 City & Guilds 2391 inspection & testing
City & guilds 236 part C City & Guilds 16th Eddition
City & Guilds 2360
WILL I GET RIPPED OFF - Have you been tempted by low initial quotes,only to be stung when the final bill arrives,due to hidden charges you did not know about !
We are totally up front and honest.When we quote prices that is the final price you will pay.We do not add any hidden fees and charges to our rates.Call us to discuss your fault and we shall give you a fixed final price for your cooker repair.
